Support & FAQ

My prayer times look wrong. How do I fix them?

Nine times out of ten it is the calculation method. Open Settings → Prayer Calculation and pick the one your local mosque follows — there are 23 methods, each with its country flag, including MWL, ISNA, Umm al-Qura, Karachi, Egypt, Diyanet, JAKIM, Kemenag, Moonsighting Committee and more. The app picks one for your country automatically, but your mosque is the final word.

If a single prayer is a few minutes out, use Settings → Prayer Time Adjustment to nudge that one prayer by minutes without touching the rest.

Asr is an hour off from my mosque.

That is the Asr school, not a bug. Hanafi Asr falls roughly an hour after Shafi'i/Standard Asr. Set it in Settings → Prayer Calculation → Asr.

The app shows the wrong city.

Make sure location permission is granted, then pull down on the home screen to refresh. If you would rather not use GPS at all, open Settings → Location and choose your city by hand — the app will stop using GPS entirely and calculate from that city.

My times did not shift when the clocks changed.

Open Settings → Daylight Saving. It is on Automatic by default, and you can force +1 / −1 / off if your country handles it differently.

The Hijri date is one day off.

Hijri dates depend on local moon sighting, so communities legitimately differ by a day. Settings → Hijri Adjust lets you shift it ±2 days to match yours.

How do I choose the azan sound?

Open Settings → Prayer Notifications, tap a prayer, and pick from 11 muezzin voices — or Silent (vibrate only). Every setting there is per prayer, so Fajr can have a different azan from Maghrib. The same screen has vibrate, snooze, a fixed azan volume that ignores the phone's media volume, and the full-screen Azan Screen with six wallpapers.

The azan does not play, or arrives late.

Open Settings → Prayer Notifications → Prayer Reminder Check. It scans everything the azan depends on — notification permission, the master switch, each of the five prayers, location and overlay — and tells you exactly what is missing, with a button that takes you to the right system screen.

On some phones (Xiaomi, Samsung, Oppo, Vivo, Huawei) the battery manager can also freeze background apps. Allow Muslim Now to run in the background and disable battery optimisation for it.

What is the "Did you pray?" prompt?

At prayer time the app asks whether you prayed. Answer I've prayed and it asks when — On time or Late — then congratulates you and shows your streak. If the prayer window has already passed it asks Qadha or I missed it instead, so your record stays honest. If you cannot answer right now, tap remind me later and it will come back; if you are in a situation where you simply cannot be asked, there is a quiet skip at the bottom of the screen.

What does App Block actually do?

When a prayer starts, the apps you picked stop opening, and they come back the moment you mark the prayer as prayed. It is not a timer you wait out — it ends when you pray. It is off by default: you switch it on yourself in the App Block tab, choose which of the five prayers it covers, and you can switch it off again at any time.

Why does it need the accessibility permission?

Android only tells an app which app just came to the front through the AccessibilityService API. That is the only thing Muslim Now uses it for. The service is declared so that it cannot read the content of your screen, and it never collects, stores or transmits anything.

An app was already open when the prayer started and it kept running.

Known limitation, and we would rather tell you than let you find out. Android sends the signal when an app comes to the front, so an app already in the foreground when the window opens is not caught until you switch apps. Picture-in-picture video also survives the block, because that window belongs to the system.

What is the Fajr Alarm?

A real alarm for Fajr rather than a notification you can sleep through — it takes over the screen and keeps going until you answer. It lives in the App Block tab and is a PRO feature.

How do I add a widget?

Long-press an empty spot on your home screen, tap Widgets, find Muslim Now, and drag the one you want. Settings → Widgets shows all 16 of them as a preview gallery first, so you can see what you are picking.

My widget is not updating.

Widget refreshes are scheduled by Android, so an aggressive battery manager will stall them. Exclude Muslim Now from battery optimisation, then remove and re-add the widget once.

Can I change the widget colours?

Every widget is free to use as it comes. Recolouring them and the full widget editor are PRO features.

Does the Quran work offline?

Yes. Every mushaf page you open is stored on your device along with its script, so it opens again with no connection at all — on a plane, in a tunnel, or out of data. All 604 pages are available.

Can I change the translation or the reciter?

Yes — 120+ translations across more than 60 languages, and 14 reciters with adjustable speed and verse repeat. Open a surah, then use More in the reader's bottom bar.

What is Khatam?

A plan to finish the whole Quran in 30, 60 or 90 days. It tells you what to read today and tracks how far along you are. Start it from the top of the Quran tab.

Is Muslim Now really ad-free?

Yes — completely. There are no adverts anywhere in the app, and it does not even request an advertising ID from your phone. That is deliberate and it is not going to change.

The app is free to download and use. There is one optional paid tier, MuslimNow PRO, and it is what pays for keeping the app ad-free.

What do I actually get with PRO?

PRO adds: three designer themes (Emerald, Purple, Ocean), the full set of lock-screen reminder styles, widget colours and the widget editor, the Force-Wake Fajr Alarm, and unlimited Imam AI.

Free keeps: all prayer times and calculation methods, the azan and all 11 voices, the entire Quran including offline reading and Khatam, the Qibla compass and all its styles, App Block itself, all 16 widgets, prayer tracking and analytics, duas, adhkar, the 99 Names, tasbeeh, the calendar, mosques, zakat, the System/Light/Dark/Material You/AMOLED themes, and two Imam AI questions a day.

How much is it, and how do I cancel?

There is a 7-day free trial, then a yearly or weekly plan. The exact price is shown in your own currency on the PRO screen inside the app, because it varies by country. Billing is handled entirely by Google Play or the App Store — cancel any time in your Google Play or App Store subscription settings. We cannot cancel or refund it for you; refunds follow the store's own rules.

I paid but PRO is not showing.

Open Settings → MuslimNow PRO and tap Restore at the top right, while signed in to the same Google or Apple account you bought with. If it still does not appear, email us with the store receipt and we will sort it out.

I was using a coloured theme before PRO existed. Did I lose it?

No. Whatever your install was already using before the PRO tier arrived stays yours permanently — that was a promise when PRO shipped and it is not being taken back.

Do I need an account?

No. Everything works without one. Signing in — with Apple, Google or email — exists only so your prayer log, bookmarks, notes, Khatam progress and settings survive a new phone. Without an account, nothing is uploaded.

What is Prayer Circle?

An optional small circle you make with family or friends: you can see each other's prayer marks for the last seven days and send a gentle nudge when someone is running late. Joining one stores your chosen name, those seven days of marks and a push token so a nudge can reach you. Leaving the circle removes your entry.

How do I delete my account and data?

In the app: Settings → Profile → Delete Account. Or use the web form at muslimnow.app/delete-account. Deleting removes your cloud data; uninstalling the app removes everything held on the device.

What data leaves my phone?

Your coordinates go to AlAdhan for prayer times and to Geoapify / OpenStreetMap for mosque search, only while those features run. Imam AI messages go to our AI provider to be answered. Crash and basic usage diagnostics go to Firebase. Nothing is sold, and there is no advertising ID. The full detail is in the Privacy Policy.

How do I change the language?

Settings → Language. There are 20: English, Arabic, Urdu, Turkish, German, French, Spanish, Portuguese, Dutch, Russian, Hindi, Bengali, Indonesian, Malay, Persian, Pashto, Azerbaijani, Uzbek, Tajik and Turkmen. The whole app switches, including the reminders.

Can I use the app offline?

Mostly, yes. Prayer times are cached and the azan stays scheduled without a connection, Quran pages you have opened stay readable, and the Qibla compass never needed the internet. Nearby mosques, Imam AI, wallpapers and the first fetch of prayer times for a new city need data.

Where is the dark theme / AMOLED?

Settings → Theme. System, Light, Dark, Material You and AMOLED are free; Emerald, Purple and Ocean are PRO.

Is the iPhone version the same as Android?

Not yet. The Android app is the fully rebuilt native version and is where App Block, the 16 widgets, the Fajr Alarm and Prayer Circle live. The iPhone app on the App Store is the previous version — it has prayer times, the azan, the Quran, Qibla, duas, adhkar, the calendar, mosques and Imam AI. The native iPhone rebuild is in TestFlight and will bring the rest.